Welcome to OrderVant ("Company", "we", "our", "us"), a product of Alpando – an emerging brand in digital content. These Terms of Service ("Terms", "Terms of Service") govern your use of our website, mobile applications, and services (collectively, the "Service") operated by OrderVant.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
OrderVant provides restaurant owners with:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.
To use our Service, you must:
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
Monthly Subscription: $9.99 per month after the 7-day free trial period.
Free Trial: New users receive a 7-day free trial. No payment information is required to start the trial.
Billing: Subscription fees are billed in advance on a monthly basis. Payments are non-refundable except as required by law.
Price Changes: We may change our prices by providing 30 days' notice via email or through the Service.
Cancellation: You may cancel your subscription at any time through your dashboard or by contacting support. Cancellation takes effect at the end of the current billing period.
OrderVant does NOT charge any commission on orders processed through your branded app or QR code menu. Unlike third-party delivery platforms that charge up to 30% commission, we only charge the fixed monthly subscription fee. All revenue from customer orders goes directly to you.
Our Service integrates with WhatsApp to send order notifications. By using our Service, you acknowledge that:
You retain ownership of all content you submit to the Service, including menu items, prices, images, and customer data. By submitting content, you grant us a license to host, store, and display that content as necessary to provide the Service.
You agree not to:
The Service and its original content, features, and functionality are owned by OrderVant and Alpando and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without explicit permission.
Branded App Ownership: While we develop your branded app, you own your brand assets (logo, colors, name). We retain ownership of the underlying software code and platform technology.
Our Service may integrate with third-party services including:
We are not responsible for the practices, terms, or availability of third-party services.
We may terminate or suspend your account immediately, without prior notice, for conduct that violates these Terms or is harmful to other users or the Service. Upon termination:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORDERVANT, ALPANDO, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US DURING THE THREE (3) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless OrderVant, Alpando, and their employees from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes your acceptance of the modified Terms.
These Terms shall be governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts of Dubai, UAE.
Before filing a claim against us, you agree to first contact us and attempt to resolve the dispute informally. If the dispute cannot be resolved informally, you agree to submit to binding arbitration in Dubai, UAE, in accordance with the rules of the Dubai International Arbitration Centre.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and OrderVant regarding the Service and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us: